Privacy & Policy

Last updated: April 3, 2026

Privacy Policy

Data We Collect

  • Account Information: Name, email address, phone number, password
  • Birth Details: Date, time, and place of birth for astrological calculations
  • Usage Data: Feature interactions, session logs, error reports
  • Communication Data: Consultation messages, AI chat history

How We Use Your Data

  • Generate personalized birth charts, horoscopes, and astrological predictions
  • Provide AI-powered guidance through our Vedic AI Guru feature
  • Connect you with verified astrologers for consultations
  • Send service notifications (consultation updates, daily insights)
  • Improve platform accuracy and user experience

Data Storage & Security

Your data is encrypted in transit and at rest. Birth details are stored securely in industry-standard encrypted databases with restricted access. Passwords are protected using advanced cryptographic methods. We retain data as long as your account is active or as required by law.

Third-Party Services

We use trusted third-party services to operate the platform. Data shared with each:

  • OpenAI — Birth chart data and chat messages are sent to OpenAI (US-based servers) for AI-powered astrological guidance and predictions
  • Firebase (Google) — Device tokens for push notification delivery; analytics data including app interactions
  • Razorpay — Payment amount, currency, and order details for payment processing (India-based)
  • OpenStreetMap (Nominatim) — City and country names for geocoding birth locations to coordinates

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Local Storage

We use cookies and browser local storage for: authentication tokens (session management), language preference (NEXT_LOCALE cookie), and user role. These are essential for app functionality and are not used for tracking.

Data Retention

We retain your data while your account is active. When you delete your account, personal data is anonymized immediately. Anonymized records may be retained for audit and legal purposes. Payment records are retained as required by financial regulations.

Account Deletion

You can delete your account at any time through Profile Settings in the app. Upon deletion, your personal information (name, phone, email, birth details, location) is anonymized. Chat messages and consultation records are disassociated from your identity. For manual deletion requests, contact vedicsai0@gmail.com.

Children's Privacy

Vedics.ai is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

Your Rights

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Delete your account and associated data
  • Portability: Export your data in machine-readable format
  • Opt-out: Disable AI features or notifications

Terms of Service

Eligibility

You must be 18+ to create an account. By using Vedics.ai, you agree to these terms and confirm the accuracy of information provided (especially birth details).

Acceptable Use

You agree NOT to:

  • Misuse the platform for fraudulent, illegal, or harmful purposes
  • Share your account credentials with others
  • Harass, abuse, or threaten astrologers or other users
  • Attempt to access restricted areas or reverse-engineer the platform
  • Scrape, copy, or redistribute content without permission

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behavior, or provide false information. You may delete your account at any time through profile settings.

Intellectual Property

All content, calculations, AI predictions, and designs are owned by Vedics.ai. Your birth chart and consultation reports are licensed to you for personal use only.

Service Disclaimers

Not Professional Advice

Vedics.ai provides astrological insights for entertainment and self-reflection purposes only. Our predictions, remedies, and consultations are NOT substitutes for:

  • Medical diagnosis or treatment (consult a licensed physician)
  • Legal counsel (consult an attorney)
  • Financial advice (consult a certified financial advisor)
  • Mental health therapy (consult a licensed therapist)

AI-Generated Content

Our AI features (Vedic AI Guru, chart briefs) use advanced AI models. While trained on Vedic astrology principles, AI predictions may contain inaccuracies or interpretations that differ from traditional practices. Always cross-reference with verified astrologers.

Calculation Accuracy

We use professional-grade astronomical calculation systems with traditional Vedic methodology for precise planetary calculations. Accuracy depends on correct birth data (date, time, location). Inaccurate inputs will yield inaccurate results. We are not liable for decisions made based on predictions.

No Guarantees

Astrological predictions are interpretive by nature. We do not guarantee specific outcomes, life events, or the accuracy of future predictions. Use our services as one tool among many for personal insight.

Consultation Terms

Astrologer Qualifications

Astrologers on Vedics.ai are vetted for knowledge and professionalism. However, they are independent practitioners. Their advice reflects personal interpretations within Vedic astrology traditions.

Session Conduct

  • Consultations are private and conducted via chat/video
  • Treat astrologers with respect; abusive behavior will result in bans
  • Sessions are recorded for quality assurance (with consent)
  • Astrologers may decline consultations on medical/legal matters

Refund Policy

Refunds are issued if: (1) astrologer fails to join within 24 hours, (2) technical issues prevent service delivery, or (3) ethical violations occur. No refunds for unsatisfactory predictions or personal disagreement with interpretations. Refund requests must be submitted within 7 days.

Cancellation

Cancel consultations up to 2 hours before scheduled time for full refund. Late cancellations or no-shows are non-refundable. Astrologers may cancel due to emergencies with full refund.

International Users

Vedics.ai operates globally. By using our services, you consent to data processing in compliance with applicable regulations (GDPR, CCPA, etc.). Astrology laws vary by jurisdiction; it is your responsibility to ensure compliance with local regulations.

Language Support: Services are available in English and Hindi. Consultations may be offered in additional languages based on astrologer availability.

Policy Updates

We may update these policies to reflect platform changes, legal requirements, or service improvements. Material changes will be notified via email or in-app announcements. Continued use after updates constitutes acceptance.

Contact Us

For questions about these policies, data requests, or account issues:

  • Email: vedicsai0@gmail.com
  • Privacy Officer: vedicsai0@gmail.com
  • In-app: Profile Settings
  • Account Deletion: vedics.ai/delete-account

Operated by Universica Digital LLP, Bengaluru, India

By using Vedics.ai, you acknowledge that you have read, understood, and agree to these terms and policies.

Privacy Policy - How Vedics.ai Protects Your Data | Vedics.ai